Privacy Policy
Effective date: September 24, 2026
This Privacy Policy explains how Perlka Inc., doing business as Lunia Life, collects, uses, discloses, and protects personal information when you visit lunialife.com, make a purchase, create an account, contact us, or otherwise interact with our services.
Information we collect
Depending on how you interact with us, we may collect contact details, billing and shipping information, order and subscription history, account information, payment-related information processed by our payment providers, customer-service communications, marketing preferences, device and browser information, IP address, site activity, cookie identifiers, and information you voluntarily provide about sleep routines or wellness goals.
How we use information
We use personal information to process orders and subscription renewals, arrange delivery, provide customer support, operate and secure the site, prevent fraud, communicate about orders and accounts, send marketing when permitted, measure site performance, personalize content and advertising, comply with law, and establish or defend legal claims.
How we disclose information
We may disclose personal information to companies that help us operate, including Shopify, payment processors, subscription and customer-account providers, fulfillment partners, shipping carriers, customer-support providers, analytics providers, advertising partners, fraud-prevention providers, professional advisers, and government authorities when legally required. We may also disclose information in connection with a financing, merger, acquisition, sale, or other business transaction.
Certain transfers to advertising or analytics partners may be treated as targeted advertising or as another regulated disclosure under applicable privacy law. Where required, you can use the privacy choices link in the site footer or contact us to exercise an available opt-out right.
Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide the commerce platform and related services. Shopify may process information in countries other than your own. You can review Shopify's privacy materials at shopify.com/legal/privacy.
Cookies and similar technologies
We and our providers use cookies and similar technologies to keep the site working, remember preferences, understand site use, measure campaigns, prevent fraud, and support advertising. Available cookie and privacy controls depend on your location and browser settings. Blocking some cookies may affect site functionality.
Marketing communications
You can unsubscribe from marketing emails by using the unsubscribe link in the message. To stop marketing text messages, reply STOP. Transactional messages about orders, subscriptions, or accounts may continue when necessary to provide the service.
Retention
We retain personal information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer support, tax and accounting obligations, fraud prevention, dispute resolution, and enforcement of agreements. Retention periods vary by the type of information and legal requirements.
Your privacy rights
Depending on where you live, you may have the right to request access, correction, deletion, or portability of personal information, or to limit or opt out of certain processing. You may also have the right to appeal a decision about a request. To submit a request, email info@lunialife.com with the subject line "Privacy Request." We may need to verify your identity before completing the request.
Consumer health information
If you voluntarily provide information that is considered consumer health data under applicable law, we use it only for the purposes described when it is collected, to provide requested support or services, or as otherwise permitted by law. To request access to or deletion of this information, email us with the subject line "Consumer Health Data Request."
Children's privacy
Our site and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy to reflect changes in our practices, services, or legal obligations. The effective date above shows when this version took effect.
Contact
Perlka Inc., 8 The Green, #19462, Dover, Delaware 19901, United States. Email: info@lunialife.com.